Welcome to Neuhold Elektronik Online Store. 


Neuhold Elektronik Online Store and its affiliates provide their services to you subject
to the following conditions. If you visit or shop at Neuhold Elektronik Online Store,
you accept these conditions. Please read them carefully. In addition, when you
use any current or future Neuhold Elektronik Online Store service or visit or purchase
from any business affiliated with Neuhold Elektronik Online Store, whether or not
included in the Neuhold Elektronik Online Store Web site, you also will be subject to
the guidelines and conditions applicable to such service or business. 


PRIVACY 
Please review our Privacy Notice, which also governs your visit to Neuhold Elektronik Online Store, to
understand our practices. 


ELECTRONIC COMMUNICATIONS
When you visit Neuhold Elektronik Online Store or send e-mails to us, you are
communicating with us electronically. You consent to receive communications from
us electronically. We will communicate with you by e-mail or by posting notices
on this site. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing. 


COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons,
images, audio clips, digital downloads, data compilations, and software, is the
property of Neuhold Elektronik Online Store or its content suppliers and protected by
United States and international copyright laws. The compilation of all content
on this site is the exclusive property of Neuhold Elektronik Online Store and protected
by U.S. and international copyright laws. All software used on this site is the
property of Neuhold Elektronik Online Store or its software suppliers and protected by
United States and international copyright laws. 


LICENSE AND SITE ACCESS
Neuhold Elektronik Online Store grants you a limited license to access and make personal
use of this site and not to download (other than page caching) or modify it, or
any portion of it, except with express written consent of Neuhold ElektronikOnline
Store. This license does not include any resale or commercial use of this site
or its contents; any collection and use of any product listings, descriptions,
or prices; any derivative use of this site or its contents; any downloading or
copying of account information for the benefit of another merchant; or any use
of data mining, robots, or similar data gathering and extraction tools. This
site or any portion of this site may not be reproduced, duplicated, copied, sold,
resold, visited, or otherwise exploited for any commercial purpose without
express written consent of Neuhold Elektronik Online Store. You may not frame or utilize
framing techniques to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of Neuhold ElektronikOnline
Store and our affiliates without express written consent. You may not use any
meta tags or any other "hidden text" utilizing Neuhold ElektronikOnline
Store's name or trademarks without the express written consent of Neuhold Elektronik Online Store. 
Any unauthorized use terminates the permission or license granted
by Neuhold Elektronik Online Store. You are granted a limited, revocable, and
nonexclusive right to create a hyperlink to the home page of Neuhold ElektronikOnline
Store so long as the link does not portray Neuhold Elektronik Online Store, its
affiliates, or their products or services in a false, misleading, derogatory, or
otherwise offensive matter. You may not use any Neuhold Elektronik Online Store logo or
other proprietary graphic or trademark as part of the link without express
written permission. 


YOUR ACCOUNT 
If you use this site, you are responsible for maintaining the confidentiality of
your account and password and for restricting access to your computer, and you
agree to accept responsibility for all activities that occur under your account
or password. Neuhold Elektronik Online Store does sell products for children, but it
sells them to adults, who can purchase with a credit card. If you are under 18,
you may use Neuhold Elektronik Online Store only with involvement of a parent or
guardian. Neuhold Elektronik Online Store and its affiliates reserve the right to refuse
service, terminate accounts, remove or edit content, or cancel orders in their
sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; and submit suggestions,
ideas, comments, questions, or other information, so long as the content is not
illegal, obscene, threatening, defamatory, invasive of privacy, infringing of
intellectual property rights, or otherwise injurious to third parties or
objectionable and does not consist of or contain software viruses, political
campaigning, commercial solicitation. You may not use a false e-mail address,
impersonate any person or entity, or otherwise mislead as to the origin of
content. Neuhold Elektronik Online Store reserves the right (but not the obligation) to
remove or edit such content, but does not regularly review posted content. If
you do post content or submit material, and unless we indicate otherwise, you
grant Neuhold Elektronik Online Store and its affiliates a nonexclusive, royalty-free,
perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify,
adapt, publish, translate, create derivative works from, distribute, and display
such content throughout the world in any media. You grant Neuhold ElektronikOnline
Store and its affiliates and sublicensees the right to use the name that you
submit in connection with such content, if they choose. You represent and
warrant that you own or otherwise control all of the rights to the content that
you post; that the content is accurate; that use of the content you supply does
not violate this policy and will not cause injury to any person or entity; and
that you will indemnify Neuhold Elektronik Online Store or its affiliates for all claims

SHIPPING AND RETURNS :

GENERAL:

OUR GOAL IS FOR YOU TO BE 100% SATISFIED WITH YOUR ORDER. Due to market volatility, all prices are subject to change without notice . In the event there is a price change on your order, you will be notified and given the option of accepting the price change, dropping the item from your order, or canceling your order. Although every effort has been made to ensure the accuracy of prices, we are not responsible for typographical errors. We reserve the right to limit quantities and/or reject any order. Sorry, no C.O.D. shipments. We are constantly updating our products. Some products may change (size, style, color) from what is shown in catalog. 

SHIPPING:
We pride ourselves on being able to process most orders the same day they are received. Unless other arrangements are made, shipping will be by Austrian Post AG. You will be given the option to change this to your order once you checkout . If you need to make special shipping arrangements, please e-mail us. Your credit card will not be charged until your order is ready to ship. 

RETURNS:

We understand that, even with every precaution taken, mistakes will happen and items will need to be returned. All defects and damages MUST be reported within 48 hours of receiving item. Custom made or custom order products may not be returned. With the exception of shipping errors, refunds or credits are not issued for shipping charges. We accept returns on any unwanted merchandise in "like-new" condition. Returns of used merchandise will not be accepted. Enclose original sales receipt. All return shipping costs are at customers expense. All items must be returned in 14 days of purchase in good resalable condition and original packaging only. Neuhold Elektronik reserves the right to examine and reject damaged returned merchandise. 
Exchanges for defective or damaged items are accepted on a case by case basis. Refund will be made for amount of purchase minus fees associated with shipping. A 15% restock fee will apply for non-defective or damaged items.
If the item that you receive is damaged or defective, Neuhold Elektronik will be happy to authorize a refund or exchange when notified within 48 hours of your receipt of the item, providing that the item is returned in its original condition and packaging. Please e-mail us if you wish to arrange a return. Requests to return items after 14 days from delivery will be refused. Returns sent without prior authorization will be refused.
If, for any reason, you are not totally satisfied with any product purchased through our store, then we will gladly refund your money within 20 days of delivery. That is how confident we are in the quality and craftsmanship of our product. If you wish to return a product, simply e-mail us at`returns@neuhold-elektronik.at with your order # (if you dont `ave your order #, simply provide us with your name and method of payment) and we will issue you a return authorization code (NO items will be accepted for return without an authorization code) as well as an address as to where to send the product (NOTE: Items that are heavily damaged by misuse or lack of proper care, or otherwise deemed as defective due to customer abuse or neglect, will not be accepted for return and will not be credited). Once the product is received, it will be inspected and your money will be returned. Please note that we can process returns and refunds only for items purchased from Neuhold Elektronik. Any express freight charges are not refundable. 
***All Credits will be issued in the manner of original payment (returns of credit card orders will only be refunded to the purchasing credit card on record). We are unable to credit by check for items paid by credit card.***